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Contacting Us

If you have questions or need help with anything please contact us:

email: anne@redcanary.com
phone: 336-549-2211

Returns & Shipping Address:
Red Canary
620 S. Elm St. Suite # 362
Greensboro NC 27406

Product Availability

We make all of your products in small batches. Small batches allow us to experiment with new ideas quickly and assure that every item gets the loving attention it needs. This also means we don't carry large stocks -and some items may not be available for immediate shipment.

For products not in stock you can generally expect delivery within 3 weeks from the date your order is received. Note that this is a ballpark figure -sometimes things will move faster. You'll get an email after placing your order with more specific info.

Your credit card will not be charged until your order has shipped.

Shipping Charges

All orders are shipped UPS Ground. Delivery time is generally 7-10 business days. Shipping is calculated according to your order's subtotal. Here's how it works:

Item Total Shipping
up to $39.99 $7
$40-$80 $9
$80.01-120 $11
$120.01 and up $13
FREE SHIPPING to Greensboro NC addresses!
Shipping charges will be deducted for orders shipping to Greensboro NC addresses. At checkout, just enter "Greensboro" as your city - it's just that easy!
Returns & Exchanges

We're happy to offer returns and exchanges on items returned to us within 14 days of the shipping date. All we ask is that items be returned unworn, in their original condition and packaging. Wrap opened packages well and ship them prepaid & insured to: Red Canary 620 S. Elm St. Suite # 362 Greensboro NC 27406 Attn: Returns

PLEASE INCLUDE A COPY OF YOUR RECEIPT

Shipping and handling on returned merchandise is non-refundable. Returns which are received after 14 days are subject to a 50% restocking fee.